Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

1.1 Information You Provide

• Contact Information: Name, email address, phone number, and company name when you submit a contact form or request a consultation.
• Project Details: Information you provide about your HIPAA compliance needs, project scope, and business requirements.
• Communications: Records of correspondence when you contact us by phone, email, or through our website.

1.2 Automatically Collected Information

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Usage Data: Pages viewed, time spent on pages, links clicked, and other website interaction data.
• Device Information: Device type, screen resolution, and browser settings.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality. Cannot be disabled.
• Analytics Cookies: Google Analytics cookies that help us understand how visitors use our website. These collect anonymized data.
• Preference Cookies: Remember your settings and preferences to improve your experience.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website.

3. Protected Health Information (PHI) Policy

Taction Software is a software development and HIPAA compliance consulting company. The information you submit through our contact forms is business contact information only — not PHI. Please do not submit any PHI through our website contact forms.

When we engage with clients on HIPAA-regulated projects, we execute appropriate Business Associate Agreements (BAAs) and implement all required HIPAA safeguards for any PHI handled in that context.

4. HIPAA Compliance Statement

Taction Software takes HIPAA compliance seriously in all client engagements involving protected health information. As a Business Associate to our healthcare clients, we:

• Execute Business Associate Agreements (BAAs) with all covered entity clients.
• Implement appropriate administrative, physical, and technical safeguards for any ePHI we handle on behalf of clients.
• Maintain HIPAA compliance policies and procedures, including workforce training and incident response plans.
• Report any breaches of unsecured PHI as required under the HIPAA Breach Notification Rule.

This website itself does not handle PHI. HIPAA protections apply to our client project work, not to general website visitors.

5. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested consultation services.
• Send project proposals, quotes, and follow-up communications.
• Improve our website, services, and marketing materials.
• Comply with legal obligations and enforce our terms.
• Send occasional marketing communications (with your consent).

We do not sell your personal information. We do not use your information for automated decision-making or profiling.

6. Third-Party Service Providers

We share information with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are contractually obligated to keep your information confidential.

We do not sell, rent, or trade your personal information with third parties for marketing purposes.

7. Data Retention

We retain your contact information for as long as necessary to fulfill the purpose for which it was collected, typically 3 years from last contact. You may request deletion of your data at any time by contacting us at info@tactionsoft.com.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Opt-out: Opt out of marketing communications at any time.
• Portability: Request a machine-readable copy of your data (where applicable).

9. Security Measures

We implement industry-standard technical and organizational security measures to protect your personal information, including TLS encryption for data in transit, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated “Last Updated” date. Your continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, to exercise your rights, or to report a concern, please contact us: